Retail Team Member

Summary

A short hop from central London by tube but a world apart. Stroll up the tree-lined drive, past the grazing Charolais cattle and you'd think you're in the country, not urban Hounslow. 

Surrounded by gardens, park and farmland, Osterley is one of the last surviving country estates in London. Our shops are a step away from the high street, and they differ between our places, to ensure that our visitors feel the spirit of wherever they may be. Located in the Tudor courtyard, the Stables Shop. 

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop answering any questions they have.

Salary: £12.04 per hour, please note that this salary is inclusive of an outer London weighting allowance.

Contract/duration: Fixed Term until 31st July 2024

Hours/working pattern/hours: 22 hours per week, working 3 days per week, which may include weekends

Interviews will be held on the 27th and 28th of February 2024.

What it's like to work here

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.  Who we're looking for

We'd love to hear from you if you are:

• customer focused with positive attitude

• a team player, but also can work by yourself

• well organised and adaptable

• willing to learn new skills 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.