Address
Form of work
SalarySummary
With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.
Salary: £12.04 per hour, please note this salary is inclusive of an outer London weighting allowance.
Contract/duration: Permanent
Hours/working pattern/hours: You'll be working weekends, from 10am - 5pm (either Saturday or Sunday).
Interviews will be held on the 27th and 28th of February.
What it's like to work here
A short hop from central London by tube but a world apart. Stroll up the tree-lined drive, past the grazing Charolais cattle and you'd think you're in the country, not urban Hounslow.
Surrounded by gardens, park and farmland, Osterley is one of the last surviving country estates in London. Our shops are a step away from the high street, and they differ between our places, to ensure that our visitors feel the spirit of wherever they may be. Located in the Tudor courtyard, the Stables Shop.
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing
You’ll play an important part in delighting our customers. In doing so, you’ll be helping to generate profits for us to reinvest in our outstanding places, ensuring that they are there for everyone, for ever. In return, we’ll give you the chance to be creative and offer you access to the support and tools you need to be successful.
As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.
Who we're looking for
We'd love to hear from you if you are:
- customer focused with positive attitude
- a team player, but also can work by yourself
- well organised and adaptable
- willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
