Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Retentions Advisor to work from their offices in Wrexham.
For the successful Retentions Advisor our client is offering:
• Monday to Friday 8.30am till 5.00pm
• Permanent position
• Free parking, 20 days + Bank Holidays + Pension
The role - Retentions Advisor :
• Handle enquiries from initial conversation to resolution; providing new contract agreements where necessary
• Manage complaints / feedback from customers to apply alternative services to meet customer expectations
• Provide excellent customer service during each engagement via email, telephone and customer interaction
What our client is looking for in a Retentions Advisor:
• Sales through service calls and/or any negotiation as part of previous service-led roles - DESIRABLE
• Confident Communicator - ESSENTIAL
Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager
Commutable From: Wrexham, Chirk, Chester, Deeside, Denbighshire, Cheshire, Flintshire
For further information about this and other positions please apply now
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.