Retirement Living Assistant

Job Title: Retirement Living Assistant
Contract Type: Permanent 
Salary: £23,400 Per Annum
Working Hours: Full Time 37.5 Hours 
Working Pattern: Monday - Friday 08:00 - 16:00
Location: Ivy Court, St Helens
For your application to be considered please ensure you complete and attach alongside your CV a Supporting Statement detailing in a few sentences why you have applied and feel you are a suitable candidate for this role
Applications may close before the deadline, so please apply early to avoid disappointment.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to Retirement Living, and we need the best people on board to help us.
Working with us, you’ll enjoy:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays 
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits 

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Application Process:
If you share our values and are excited about making a significant impact as a Retirement Living Assistant, we encourage you to apply with your CV and cover letter. 
We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.  
The difference you will make as a Retirement Living Assistant
Acting as an initial point of contact both on the phone and in the reception area, you will always ensure a professional and supportive approach is maintained, whilst working as part of a team to provide ‘best practice’.  You will assist in the day-to-day delivery of a comprehensive housing management service for Retirement Living, including working with tenancy agreements, ensuring all records and files are maintained and held securely to maintain confidentiality.
About you
We are looking for someone with:

• Experience of working in a customer focussed environment
• Strong communication skills
• Previous experience of working with vulnerable and/or older people
• Excellent computer skills including proficiency in Microsoft Office