Retrofit Support Officer

Panoramic Associates are current working with a Retrofit Company, who support homeowners across the West of England to accelerate the transition to low-carbon housing & building retrofit in recruiting a proactive and dynamic individual to join our team as a Retrofit Support Officer. This role offers a unique opportunity to make a difference in advancing energy efficiency and sustainability.

Job Title: Retrofit Support Officer

Location: Bristol (Hybrid)

Salary: £28,000 per annum

Key Responsibilities:

• Provide quality assurance for retrofit assessments and onboard new service delivery partners.
• Communicate with homeowners to offer retrofit advice and guide them through the customer journey.
• Educate residents on energy-saving measures and renewable technologies.
• Assist in creating Home Energy Efficiency Plans and conducting home surveys.
• Aid in the development and delivery of design and installation services.
• Assist in developing design documentation and planning guidance.
• Handle administrative tasks, including data entry and scheduling.
• Assist in report preparation and collaborate with the team on technical content.
• Provide data analysis and support wider team objectives.

Requirements:

• Minimum Level 3 Award in Domestic Energy Awareness.
• Qualified Retrofit Assessor with 1+ year(s) experience.
• Some knowledge of the construction industry and housing sector.
• Understanding of energy efficiency measures, insulation, heating systems, and renewables.
• Excellent communication, organizational, and customer service skills.

Benefits:

• Hybrid working model.
• 33 days of holiday (including bank holidays).
• Company sick pay and pension scheme.
• Opportunities for professional development.
• Cycle to work scheme.

If you are passionate about making a positive impact on energy efficiency and sustainability, we encourage you to apply today.