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Form of work
SalaryAs Returns Administrator you are required to manage all first line enquiries for the returns department. This includes the receipt, logging and investigation of any returns. You will also be responsible for managing the logistics of all products returned and liaising with the relevant departments to ensure the correct returns process is followed. You will be tasked with inputting all the instructions for RMA’s you raise.
Working hours will be Monday to Friday 9:00AM to 5:30PM
Yearly salary £25,100 to £28,400 - depending on attendance
Key Responsibilities
- Manage first line enquiries for returns department including receipt, logging and investigation.
- Inputting all the instructions for RMA’s.
- Ensuring stock is returned to the relevant location in the warehouse.
- Working closely with all warehouse departments, finance, customer service and the internal auditor.
- Ensuring all returns comply with the company terms and conditions.
- Inspecting and logging all returned goods to the company and recording reasons for the return.
- Organising collections to the suppliers.
- Claiming damaged products delivered to the company.
- At least 1 year of previous experience in administration role within a fast-paced environment.
- An organised and methodical approach to work.
- Able to follow warehouse processes and procedures.
- Attention to detail, able to complete repetitive tasks to a high standard.
- Strong organisational skills with a high level of attention to detail.
- Able to work to tight deadlines and within a fast paced and high-pressure environment.
- Able to work unsupervised.
- Experience with a recognised WMS (Manhattan, Infor, SAP) would be desirable.
- Strong communication skills via email and phone.
- Have a positive attitude with a focus on problem solving.
!!!You have to be eligible to work in UK to be considered for this position!!!
If that position looks interesting for you please apply with your CV or give us a call on .
