AddressDirectorate: Finance & Customer Services
Permanent, Full time, 37 hours per week.
This is an exciting time to join the Benefit Assessment Team at Rotherham Borough Council.
We are looking to recruit a Revenues and Benefits Officer working in the Benefit Assessment Team, which is responsible for the processing of Housing Benefits, Council Tax Support and Free School Meals.
You will deliver excellent customer service to members of the public including the accurate and speedy processing of Housing Benefit Council Tax Support and Free School Meals claims.
You must have the ability to use a range of computer applications and be highly organised. You will be an excellent communicator and decision maker who is able to work as part of a team as well as independently. You will be dedicated and committed and will positively embrace change.
You will benefit from our hybrid working arrangements which means we can offer a flexible approach to working remotely, after training, and in the office to accommodate the needs of the service.
If you are interested in the role and would like an informal chat about the role and joining the team, please contact Sue Duty on 01709 823339 or Andrew Fell on 01709 803249.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
From 1st April 2017 to 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a weekly / monthly deduction (dependent on pay frequency) from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded of three additional day’s leave (pro rata for part-time).
