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Are you a natural leader with a passion for hospitality? Are you seeking an opportunity to thrive in a dynamic environment where excellence is not just a goal but a way of life? Look no further than Firmdale Hotels!
At Firmdale Hotels, we pride ourselves on delivering unforgettable experiences to our guests, and our Covent Garden Hotel is no exception. We're currently seeking a dedicated Room Service Supervisor to join our highly successful team.
As a Room Service Supervisor, you'll play a pivotal role in ensuring the seamless operation of our hotel Room Service. Working closely with senior management and team members, you'll be responsible for upholding the highest standards of customer service, consistently exceeding the expectations of our discerning guests.
What you Need:
- Experience of leading and managing a team
- Excellent attention to detail
- Passion for providing first-class customer service
- Strong organizational and communication skills
What We Offer:
- Access to Wagestream financial wellbeing app for discounts, coaching, and early wage access
- Generous 30% discount at our restaurants and bars
- Complimentary meals and provided uniform
- Dry cleaning service for work attire and discounted personal dry cleaning
- Increased holiday allowance based on length of service
- Flexible scheduling without split shifts
- Season ticket loan for convenient commuting
- Referral bonus scheme for recommending top talent
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service rewards
- Exclusive discounts at Design Hotels and charitable volunteering opportunities
- Staff sales, spa discounts, and product perks
- And much more!!
Why Join Firmdale Hotels?
Firmdale Hotels stands as an internationally acclaimed group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York. Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades, including:
- Two prestigious AA rosettes awarded to Ham Yard Restaurant in 2024.
- Dorset Square Hotel earning an AA rosette and an AA breakfast award in 2024.
- Conde Nast Traveller's 2023 Top Hotels in London, recognizing The Soho Hotel and Ham Yard Hotel.
- Winner of the Best Employer Award at The Cateys in 2017 & 2020, and ranked Number One in The Caterer Best Places to Work in Hospitality.
- Manager of the Year accolade awarded to Laura Sharpe at the Cateys in 2018.
- Group Hotel of the Year recognition at the Cateys in 2018.
Join us at Firmdale Hotels and embark on a rewarding journey where your talents are recognized, and your potential is limitless. Apply now to be part of our extraordinary team!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
