Department Name: Southern Region
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Brief Description
To undertake analysis of train performance and provide the route’s train performance reporting requirements to support the development of the Performance Strategy.
Carry out the role of ‘senior user’ of Performance Packages and monitor and review the functioning and integrity of performance data systems.
Undertake analysis of Performance Strategy actions to validate their success.
Deliver trend analysis of all aspects of Southeastern and Network Rail delivery of input measures.
Report each period on performance against targets and provide analysis of future performance requirements.
Work with the railway analysis community to influence outputs, identify and adopt best practice.
About the role (External)
Key Accountabilities:
1. Produce and distribute data required by the centre, Area General Managers’ teams, internal and external stakeholders for the monitoring and analysis of train performance.
2. Provide the necessary data, information and analysis necessary to support performance improvement plans and strategies.
3. Analyse and identify trends in performance using statistical analysis techniques.
4. Act as a day –to-day central focus for performance improvement procedures and processes.
5. Manage the route’s PfPI and Management Business Review (MBR) process.
6. Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for the dissemination throughout the route.
7. Carry out the role of ‘senior user’ of Performance Packages and monitor and review the functioning and integrity of performance data system.
8. Follow the Performance Manual, maintain and develop it for all ongoing performance-reporting requests, in conjunction with the centre and other routes.
9. Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequence of these in operator performance
10. Develop joint performance reports with Network Performance and relevant operators
11. Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review
Job Skills, Experience and Qualifications:
Essential
- Educated to A level standard in English and Maths
- Intermediate/advanced knowledge of appropriate IT packages
- Strong analytical/statistical skills or aptitude
- Strong organisation and time management skills
- Full understanding of the PfPI process
- Good communication skills (verbal and written)
- Customer focused
Desirable
- Presentation skills
- Knowledge of railway performance management systems
How to Apply (External)
Salary: £35,582 - £40,029 Band 4B
Closing date: 5th February 2024 - Late applications will not be accepted. This role has also been advertised externally.
Click apply now to apply.
Remote working opportunity! This role requires working in the office 3 days a week