Sales Admin Support

Futures Recruitment Services are supporting their client who are at the forefront of product innovation, bringing to market the next generation of marine shading products.

Full-time position to proactively support all Seaview OEMS, Distributors and Retail customers, working in conjunction with the account Sales Manager. The key aims are to provide a consistent and methodical approach to:

• Increase sales via the proactive support of the Sales Manager.
• Improve the ease which all customers conduct business with Seaview.
• Maximise the creation of accurate and detailed production paperwork.
• Provide the very best day-to-day customer service.

This role is to report to the Sales Support Manager

Responsibilities and Tasks;

Sales

• Manage all incoming enquiries, through email, phone or the website.
• Support the Sales team and managing Director in responding to customer enquiries.
• Proactively support customers when they are completing enquiry forms.
• Using the price matrices create and manage quotations.
• Create and provide Order Confirmations.
• Provide the required information to the Finance Manager for the creation of new customer accounts.
• Work with the SEAPLEAT design team to create the required information for custom orders.
• Coordinate any product defects/delivery shortage issues raised by customers, investigating, resolving and providing feedback to the customer after communicating with the Seaview team as required.
• Support the Shipping & Warehouse Manager with Commercial Invoices.

Production

• Create the required production packs for the build of orders.
• Add all orders to our central production planner.
• In conjunction with the Production Manager provide dispatch dates for Sales Acknowledgements.
• Work with the Finance team to ensure timely invoicing of customers before shipment.

Adhoc tasks as requested from time to time.

Skills set:

• Good communicator
• Aptitude for working with computer systems.
• Ability to handle data in Excel spreadsheets.
• A passion for making things clear, simple, and easy; you care about tidy layout, accurate terminology, and small details such as number of decimal places.
• Good problem-solving approach.
• Good written & spoken English; you care about clarity.

Job Type: Full-time

• On-site parking

Apply today or Call Kirsty to discuss in more detail.