Sales Administrator

Sales Administrator

Chadderton, Greater Manchester, OL9

Monday - Friday 09.00 - 17.00

Salary: £26k

Job Overview

We are looking for a talented Sales Administrator to join our team. This role is office based,

working in the sales office supporting the Account Managers and all sales functions. You’ll be managing our quotation administration, liaising with customers on a daily basis regarding.

quotations and our service delivery, initiating visits where required to customers from our Account Managers and managing the company’s social media. As an integral member of the sales team, you’ll assist customers with their enquiries and direct enquiries where needed to other departments.

Responsibilities

Quote Administration

• Enter quote enquiries into our bespoke ERP system, send completed quotations to customers and follow up with customers at regular intervals regarding quotations.
• Process orders once received handing over to the planning and production teams.

Customer Management

• Supporting the Account Managers, you will keep in regular contact with customers to check on requirements, offer service visits if required and help maintain relationships with our customers.

• Listen to feedback from customers, share this information with the Account Managers and through monthly sales meetings to help improve our service.

Marketing & New Sales Opportunities

• Manage the company’s social media platforms. Sharing company news and updates as well promoting our services and recent completed work.
• Source new sales opportunities through social media channels, offering our service and arranging visits for Account Managers where relevant.
• Prepare sales packs for new business appointments.

Sales Data Management

• Maintain reports regarding quotations and sales for monthly sales meetings.
• Integral part of monthly sales meetings, providing an overview of performance on quote conversions, feedback from customers and overall sales data to assist with account management planning and future strategies.

Administration Functions

• Answering initial calls into the sales office, handling customer enquiries and directing calls to other departments if required.

Experience Requirements

• Proven sales experience in a similar role (does not need to be within engineering)
• Excellent customer service skills, enjoy speaking to customers and building relationships.
• Competent in the use of Microsoft Word, Excel and PowerPoint
• Excellent verbal and written communications skills
• Be able to work independently (training on all systems will provide and no prior experience using our internal systems is required)

Company / Position Information

• 33 days annual leave inclusive of Public Holidays
• Company auto-enrolment pension scheme
• Onsite parking
• Flexibility on start/finish times