Sales Administrator

Sales Administrator

NG10, Long Eaton

£25,000 per annum

Full Time, Permanent, 8.30am - 4.30pm

As a Sales Administrator, you will play a crucial role in facilitating seamless communication with customers, ensuring efficient order processing, and coordinating projects from start to finish.

Key Responsibilities:

• Handle incoming calls professionally and direct them to the appropriate departments.
• Process orders accurately and efficiently to ensure timely delivery.
• Prepare and provide quotations to customers, and follow up diligently on quotes and ongoing projects.
• Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.
• Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.
• Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.
• Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
• Oversee the entire process from design to sample testing and delivery, ensuring adherence to project timelines and quality standards.

Requirements:

• Prior experience in a similar role.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.