Sales Administrator

Job Title: Sales Administrator

Location: Tuxford

Salary: £25,000 per annum

Elevation Recruitment Group, Business Support division are working with a large and successful company located in Tuxford who are seeking a dedicated Sales Administrator to join their vibrant team.

As a Sales Administrator, you will be a crucial support figure for the sales function on the business, ensuring smooth and efficient administrative processes. You will play a key role in maintaining positive customer relationships, processing orders, and managing various sales-related tasks.

Key Responsibilities:

• Receive and process customer orders accurately and in a timely manner.
• Collaborate with internal teams to ensure product availability and delivery schedules are met.
• Act as a primary point of contact for customer inquiries and provide assistance with order-related queries.
• Maintain excellent customer relationships by addressing concerns and ensuring customer satisfaction.
• Prepare and organise sales documentation, including order forms, invoices, and shipping documents.
• Keep detailed and accurate records of customer interactions and transactions.
• Coordinate with the sales team to relay important information regarding customer requirements and feedback.
• Communicate effectively with other departments to streamline processes and resolve any issues that may arise.
• Assist in the preparation of sales reports and performance analyses for management.
• Contribute to the identification of trends and opportunities for improvement.

Requirements for the role:

• Previous experience in a sales administration or similar role.
• Strong organisational skills with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite; experience with CRM software is a plus.
• Ability to work independently and collaboratively within a team.