Sales Administrator

Job Title: Sales Administrator

Location: Luton - LU2, Bedfordshire

Hours: Monday - Friday, 8.30 am - 5 pm

Salary: £24,500 per annum

Job type: Full time, Permanent

About Us:

Join our dynamic team as a Sales Administrator and contribute to the success of a well-established company that has been a prominent player in the UK for over 20 years. Headquartered in Luton, with an additional site near Manchester and a dedicated team of over 100 professionals across both locations, we take pride in our commitment to excellence.

We are seeking a motivated individual who thrives in a collaborative environment, excels in communication, and is passionate about delivering exceptional customer service. As a key player in our team, you will support both internal and external customers, providing specific quotations, and assisting our external sales teams in exceeding customer expectations.

What We Offer:

• Competitive Salary and Annual Leave Allowance.


• Christmas Shut Down.


• Modern working environment with a games table.


• Training and Development Opportunities.


• Yearly Events Calendar including Charity Events and Health & Well-being days.


• Life Assurance.


• Treat Days/Daily Fresh Fruit.


• 24/7 365 days Employee Assistance Programme.


• Employee Health and Well-being Portal.


• Company Social Events.


• Company Bonus Schemes.

Key Responsibilities:

• Demonstrate a commitment to delivering first-class customer service.


• Manage order processing and respond to order queries promptly.


• Handle panel templates and panel purchase orders efficiently.


• Proactively chase back orders, presenting updates in fortnightly meetings.


• Conduct regular customer service calls to ensure satisfaction.


• Maintain accurate data sheets and wiring diagrams.


• Collaborate with colleagues to achieve departmental targets.


• Stay informed on the complete product range through continuous training.


• Create specific quotations using the CRM system SAP.


• Utilise MS Visio to design panel templates for customer approval.


• Thrive in a fast-paced environment, meeting tight deadlines with multiple stake holder demands.


• Achieve and exceed Customer Service KPIs.

Candidate Profile:

• Previous experience in a customer-facing role.


• Excellent communication skills.


• Strong time management skills.


• Keen attention to detail.


• Enthusiastic and open to learning opportunities.

If you are ready to embark on a rewarding career journey with a company that values your contribution, apply now to join our vibrant team dedicated to customer success!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.