Sales Administrator
Job Type Full Time, Permanent
Location: Based at HQ, B90 4NZ
Salary: £25,000 - £27,000 per annum Depending on Experience
This an opportunity to join a well-established company with excellent reputation which has ambitious plans for development over the coming years.
The Role
To support the Internal Projects Manager with the organisation and operational duties of the commercial and projects division.
Key Responsibilities
- Maintaining and developing relationships with existing customers via, telephone calls and emails.
- Monitoring group inboxes and distributing to appropriate team members.
- Responding to telephone and email queries in an efficient manner.
- Dealing with customers web / telephone enquiries in a timely efficient manner.
- Liaising with customers and colleagues to resolve technical queries.
- Making accurate cost calculations in order to provide customers with quotations within time constraints.
- Sales order processing using bespoke in-house software.
- Preparing a variety of paperwork for large-scale commercial surveys and installations.
- Data input and analysis using MS Excel.
- Manipulating data to allow importing and exporting of data between various software and systems.
- Liaising and building relationships with a range of stakeholders, e.g. customers, suppliers and colleagues.
- Generating and sending O&M Manuals and Method Statements to customers at the required timings.
- Tracking costs and negotiating with suppliers to ensure budgets are met.
- Assisting the daily activities of the Operations and Manufacturing departments as required.
- Completing Pre Qualification Questionnaires for potential customers.
- Processing orders with supply chain for products and materials.
- Monitoring supply chain lead times and delivery dates to ensure deadlines are met.
- Printing, organising and distributing manufacture files and labels.
- Working with the Production Manager / Manufacturing Co-Ordinator in maintaining stock control and re-order levels.
Skills and Qualifications
- Passes in English & Maths at GCSE or equivalent level.
- Friendly but professional telephone manner.
- Ability to work efficiently to deadlines.
- Ability to self-manage daily workload / tasks.
- Experienced with:
- MS Excel - using formulas to create pricing spreadsheets.
- Proficient in MS Office Packages.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.