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SalarySales Administrator required to join a well-established electrical manufacturing company in Braintree. Starting salary 23,000pa on a temporary-permanent basis working 08:00-16:30 with a 14:00 finish on a Friday! As well as this you will be working in a brand new purpose-built facilities, and will receive 25 days holiday (plus bank holidays) on permanent!
Key Sales Administrator duties for this position include but are not limited to:
- Liaise with external and internal customers - end user, Technical Support, Planning/ Logistics and Sales
- Receive and input customer orders within 24 hours of receipt of order
- Up sell of customer orders when applicable
- Review, analyse and progress orders, order related reports/department updates received
- Participate in Credit Management in liaison with Finance Department - investigate and issue credit/debit notes
- Assist customers with invoice queries and escalate if necessary to resolve
- Escalate issues to line Management when necessary
- Process and respond to incoming enquiries-via fax, telephone, email
- Ad-Hoc Projects to support Internal Sales and Sales Team
Skills and Experience required to be considered for this Sales Administrator position:
- Experience in a Customer Services/general customer facing role.
- Good level of ability to communicate across all mediums - telephone, face to face and email
- Good degree of IT Literacy - MS Office, Excel. Other database awareness
- High level of numeracy/attention to detail
- Pro-active and responsive to customer (internal and external) requirements
- Able to work under pressure and meet deadlines
If you are available immediately and would like to be considered for this Sales Administrator position please apply with your CV and Laura will be in touch
