Sales Administrator

* PREVIOUS APPLICANTS NEED NOT APPLY **

Metallic Elephant Ltd is a leading manufacturer of bespoke hot foil presses, operating from a modern factory situated on a peaceful farm in the beautiful countryside of Essex. As our Sales & Dispatch Administrator, you will play a crucial role in providing our customers with accurate administrative documents and exceptional customer service.

We are currently seeking a Sales & Dispatch Administrator to join our team and work closely with senior management.

Your main responsibility will be ensuring a smooth and error-free ordering process for our clients. We are looking for an individual who is driven, organised, and has a keen eye for detail. You should also demonstrate professionalism, thoroughness, and self-motivation, with the ability to work as part of a team or independently while showing a proactive and adaptable attitude.

Duties:

• Answering and directing calls – including making outgoing sales calls
• Responding to customer enquiries by email in a professional and efficient manner.
• Accurate data inputting to process customer orders, invoices and payments
• High attention to detail whilst able to work to deadlines
• Supporting the Senior Management team with clerical work and day to day tasks.
• Maintain and update customer records on Sage 200
• Check stock and re-order supplies
• Organising Dispatches and deal with necessary paperwork.
• Maintain and update customer databases and sales records
• Collaborate with other departments to ensure smooth operations and customer satisfaction

Preferred Skills:
- Experience in a sales administrative role or equivalent experience.

- Strong organisational and time management skills
- Excellent attention to detail and accuracy
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to prioritise tasks and meet deadlines
- Strong communication skills, both written and verbal
- Ability to work independently as well as part of a team
- Knowledge of CRM software is a plus

We are looking for a motivated individual who is eager to contribute to our sales team's success. If you have the required skills and are interested in this position, please submit your resume for consideration.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (required)
• similar: 2 years (required)

Work Location: In person