Sales Administrator

Your new company
Hays are working with a renowned company in Rugeley who are looking to recruit a Sales Administrator on a permanent basis. This is an exciting new role which has been created due to growth.
Your new role
As a Sales Administrator, your role will be to focus on providing a high level of customer service to new and existing customers. You will need a proactive approach to help generate leads and promote existing business. You will work very closely alongside the Business Development Manager working on the following:

• Handling incoming calls to quote prices & lead times to customers and any other general enquiries
• Build a level of technical product knowledge & work with a Technical Sales Assistant when needed to support sales techniques.
• Processing customer orders via telephone and email.
• Create customer orders in our ERP system and email confirmations.
• Processing customer complaints and returns.
• Maintaining customer database to ensure up-to-date and relevant information is held.
• Maintain communication between Customer, Purchasing and Production Departments to ensure target delivery dates are achieved.
• Making outgoing calls to inform customers of any delays.
• Make pro-active sales calls to existing & new customers to promote our products

What you\'ll need to succeed

• Excellent attention to detail.
• Team player
• Self-motivated
• Excellent interpersonal skills
• Multitasking
• Knowledge of MS Office suite
• Excellent communication skills

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk