Sales Administrator

Sales Administrator

Park Holidays UK is looking for talented, enthusiastic and passionate people to join our team.

Responsibilities:

• Customer Service: Interacting with potential customers and providing excellent customer service by answering inquiries, addressing concerns and providing information about available caravans and related services.
• Sales Support: Assisting the sales team with administrative tasks such as preparing sales documentation, contracts and invoices. Maintaining accurate records of sales transactions, customer details and payments.
• Data Management: Managing and updating the database and system to ensure accurate and up-to-date information.
• Appointment Coordination: Scheduling appointment and tours for potential customers to view caravans, coordinating with the sales team and ensuring a smooth process.
• Documentation and filing: Organizing and maintaining physical and digital filing systems for sales-related documents, including contracts, agreements and customer records.
• Collaboration: Working closely with the sales team, finance department and other internal stakeholders to ensure smooth coordination and communication within the organisation.

Skills and experience required

• These are not all mandatory, but the applicant should ideally have some experience of all 5 of the following:
• Customer Service Experience - The work is primarily dealing with customers and their aftersales service so the ability to provide great service is essential.
• Excel and Word - Like most business PH is dependent on software so PC skills essential.
• Communicator - The role is very dependent on communicating with owners, contractors and staff on all levels. Building a close working relationship with sales processing based centrally is essential to the role.
• Flexibility on working hours - The role supports the Park who work 7 days a week so the ability to work weekends is essential.
• Organisation – It is essential to the role to be able to organise aftersales, holiday home sitings, and contractor works.
• The ability to work on own initiative is a given along with working under pressure to ensure all sales paperwork is compliant.
• We provide comprehensive training and support to help you succeed in your role as a Sales Administrator, and our friendly team is always on hand to answer any questions and help.

Benefits:

• 20% friends and family discount on holidays booked with Park Holidays
• 50% staff discount on meals in our onsite restaurants
• Great staff referral scheme
• Progression Programme within the Company
• 24/7 Access to Employee assistance program offers legal, financial and personal support for everyone (including seasonal staff) and their immediate families.

At Park Holidays UK, we believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

Join us at Park Holidays UK and be part of a dynamic and exciting team!