Sales Administrator

Sales Administrator
Salary 28k- 30k
Opportunity Overview:
As a Sales Administrator, you will be at the forefront of fostering relationships with our clients valued customers. Your primary responsibility will be to manage the seamless flow of customer orders and ensure the highest level of customer satisfaction.
What's in it for you?

• Monday to Friday - 37.5-hour week
• Hybrid working
• 28 days PLUS bank holiday
• Company pension
• Offices in Crawley with excellent transportation links
• Private medical insurance
• Life assurance
• Free parking

Key Responsibilities:

• Act as the main point of contact for customer enquiries and requests
• Collaborate with various teams to ensure accurate and timely processing
• Facilitate the creation of customer orders by gathering internal information
• Maintain detailed records of interactions in our CRM system to meet auditing standards
• Assist in generating and approving customer invoices, completing month-end tasks promptly
• Regularly communicate with customers to nurture relationships and address concerns
• Work closely with account managers to understand customer needs and identify growth opportunities
• Provide sales forecasts updates to support monthly targets achievement
• Contribute to ad-hoc tasks as required to meet evolving business needs

Qualifications and Experience:

• Prior experience in customer service or sales support roles required
• Familiarity with account management practices preferred
• Proficiency in CRM tools, like SAP, is advantageous

Skills and Competencies:

• Excellent written and verbal communication skills
• Dedication to delivering superior customer service and building relationships
• Ability to empathise with customers and effectively address their needs
• Commitment to integrity and transparency in all interactions
• Proficient in negotiation techniques and stakeholder influence
• Strong organisational abilities and acute attention to detail
• Adaptability and flexibility in a fast-paced environment

Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.