2x Customer Service/Sales Adviser needed - NO COLD CALLING - Princes Risborough/High Wycombe - £22,000 per annum plus benefits!
This is an opportunity for someone who prides themselves in customer service, to join a fast-paced team where you will be tasked in closing sales for specialist insurance policies. This role will be dealing with inbound calls of customers who have already registered with the company, so no cold calling is required.
You will be trained on the specialist insurance products in order to give you the best chance to progress in your role.
Benefits:
Six-monthly salary reviews
Free parking
Full training provided
Co-member investment
Main day to day duties:
Determine customer requirements and identify the best solutions in-line with company processes and procedures.
Take inbound and outbound calls
Accurately process and manage enquiries and renewals
Use internal CRM systems to accurately record customer conversations, resolutions & sales orders.
To pro-actively promote products and support the customer’s needs and requirements.
To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible.
Adhere to all company policies and procedures.
Requirements:
Have previous Customer Service/Sales experience. This can either be from retail, hospitality or office based.
This role is Monday to Friday 08:50 to 16:50 and 1 week on evenings doing 11:00 to 19:00. There will also be 1 Saturday a month on a rota basis but you will get a day off in the week. The start date is Monday 8th Jan 2023 so if this sounds like the role for you then don't delay and apply today!