Location: Thornbury
Start Date: ASAP
Salary: £24000-£26000 Per annum (depending on experience) + Bonuses
Working hours: Monday to Friday 9.00am-5.00pm + 1 early rotated finish
Vacancy - Sales Advisor
ESS Employment are seeking an experienced candidate with a Customer Service/Sales background for an Internal Sales Team based in Thornbury.
Key responsibilities include:
- To co-ordinate and administer sales activity within the Sales office in line with the companies’ objectives and strategies.
- To support customers and field sales staff in regard to their daily interaction with the company.
- To ensure the daily smooth flow of paperwork in respect of live and closed orders, including a free flow of information to all departments
- To be aware of branch performance targets and strategy and to help achieve these.
- Ensure all orders are administered professionally, efficiently and to the customer’s specific requirements.
- Develop business relationships with customers as part of the company’s strategy of consolidation and growth.
- Identify and exploit additional sales opportunities through adding value to orders and promoting new products or services.
- Undertake customer’s tele-contacting campaigns as required.
- Liaise with field sales in order to provide a team approach to customer service.
- Serve the Trade Counter as required.
- Liaise as necessary with all other departments, in particular Field Sales and National Distribution Centre.
- Expedite and progress customer orders and enquiries working closely with product suppliers.
- Produce and follow up customer quotations as requested.
- Customer visits as appropriate to support or cover for Field Sales or in respect of stock management agreements.
- Assist with Customer deliveries as necessary, therefore full UK Driving license is required.
- Participate and exploit all sales promotions to the full.
To be considered for this role you must possess the following attributes:
- Punctual timekeeping and attendance.
- Conduct yourself in a responsible manner and help promote a good working environment and team atmosphere.
- Maintain a clean and tidy work area.
- Show courtesy towards colleagues, customers, and suppliers.
- Complete all paperwork in a tidy and legible manner to an agreed timescale.
- To be competent in the use of the company’s computer programmes in regards of the sales office functions- full training will be provided.
- To be available for attendance of training courses deemed appropriate for the individuals’ position development- this may include working and staying away from home.
- Make recommendations and suggestions to improve the efficiency and effectiveness of the department.
- To assist other branches, where necessary, for the purpose of staffing, advice, or customer enquiries
- Additional tasks designed to achieve increased sales in line with the company’s objectives and values.
Benefits: 25 days holiday, Option to buy/sell 5 days holiday, Company Pension, Company Sick Pay Scheme, Death In Service benefit, Healthcare plan, Personal Accident Insurance.
To be considered for the role please email your cv at your earliest
ESS EMPLOYMENT work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional, and friendly approach to recruitment.
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