Sales Advisor- Key Accounts

Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you!

The Key AccountsSales Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international Key Accounts.

This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload in relevant importance and an excellent eye for attention to detail.

• Interact with the Business Development Managers and contribute to action plans for specific customer portfolios to improve customer satisfaction and increase market share and profitability.
• Support the development of customer portfolios by proactively selling products/services.
• Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders.
• Ensure compliance is met by providing support with processes and methods used for export, couriers and warehouse.
• Interact and trade with suppliers for orders by providing detailed order information to meet specific customer needs.
• Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships.
• Maximise customer sales by offering added value options in pricing, services, and the mix of customer products.
• Undertake all necessary planning for any peak key promotional days.

• A healthy and achievable quarterly bonus based on team and company performance
• A commitment to your training and development
• Company contributory pension and life assurance schemes
• Flexible buy/sell holiday scheme
• Eye care vouchers
• Cycle to work scheme
• Fiat discount offer
• Free parking provided

• A customer-first approach with strong negotiation and relationship-building skills
• Sales and customer service principles
• Excellent telephone manner
• Ability to prioritise workload and multi-task activities
• Capability to demonstrate a high level of accuracy and attention to detail
• Good IT skills with a working knowledge of Microsoft Office
• Confidence in sales and cross-selling as a Sales Advisor, sales executive, account manager or in a similar role

Knowledge of products/services would be a benefit but not necessary to this Sales Advisor role.

Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on.

We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.

This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Sales Advisor role today!