Sales Advisor Part Time 24/32 Hour

Overview

Passionate about REISS, going the extra mile and providing exceptional service. Playing your part within the store

team, you will provide a premium, genuine and tailored customer service experience which exceeds our customersu2019

expectations; contributing towards store targets and the operational success of the store. We are looking for 24 hour and 32 hour.

Responsibilities

• Deliver a premium, genuine and tailored customer service experience which exceeds our customer expectations; engage the customer, and build trust and loyalty
• Sales u2013 identify opportunities to sell to our customer through, for example, alternative options, add on sales, outfit building etc., in a manner which is sincere and genuine and best fits the customersu2019 requirements
• Keep up-to-date and an in-depth knowledge of product; communicate positively about the brand
• Actively engage and undertake duties that supports the store operations, for example, front cover; fitting room service; till point transactions and keeping the store tidy and clean
• Comply and adhere to company policy and procedures including operational processes and procedures including those relating to for example, minimising stock loss, health and safety etc
• Maintain positive working relationships with your store team, peers and colleagues and provide assistance
• Attend and participate in team briefs and meetings
• Self-Development: take active involvement in your own learning and development
• Communicate appropriately with customers, team members and managers, employees from other companies and departments; escalate any customer concerns or employee matters to a manager
• Positively respond and adapt to changes in requests, store requirements or business needs
• As and when required, provide support to peers and others; and undertake additional duties and/or tasks

Qualifications

• Experience in retail fashion and/or service, ideally within a premium or luxury environment
• Understanding of and/or experience in premium customer service, clienteling and CRM
• Interest in retail, fashion and/or design
• Excellent communication skills and interpersonal skills
• Motivated, focused and driven to achieve individual and team goals
• Team player
• Flexibility; ability to adapt to changing priorities and requirements
• Ability to work at pace
• Take pride in personal presentation and grooming
• Personable, confident, resilient, energetic and a sense of fun!