Address
Form of workThis is a great opportunity to begin your sales career or to progress further. If you are passionate about delivering only the best Customer Service and are looking to take your desire to win business, into a job with long- term progression, for an established Award-winning business, this role could be the next step in your career.
Our work environment includes:
- Work-from-home days (once qualified)
- Growth opportunities
- Regular social events
- Paid Sick Leave after 1 years’ service
- Bonus scheme based on Sales and quality targets up to 5% of salary
- Free onsite parking
- Full training scheme and ongoing professional development.
We are professional, collaborative team and our goal is to grow our business through providing incredible service.
Due to our continued growth, we are looking for a Sales and Customer Service Advisor to join our team. You will be responsible for supporting existing customer with policy changes, selling personal and commercial products and making sure that you uphold our exceptional Customer Service standard.
Responsibilities:
- Work with customers over the phone, by email, and in person to offer solutions for their business and personal needs.
- Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it.
- Identity and promote our range of investment, pension and Health &Safety Products.
- Get involved in our team initiatives so that we remain a great place to work.
- Attend events to meet customers, and to promote our services to potential new leads.
Skills, Experience and Knowledge:
Ideally you will have telephone or face to face Customer Service or sales experience. However, this is not a requirement but your potential sales ability and enthusiasm for hitting targets and working as a part of a team is!
- Demonstrate Customer Service Skills
- Minimum GCSE C grade (or equivalent) in Maths and English
- Excellence communication skills both verbal and written
- Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement
- Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning
