Customer Service Advisor

Customer Service Advisor job in Oxford

• Your new company

Our client in Oxford is currently looking for a Customer Service advisor to join the team.

• Your new role

As a Customer Service Advisor, you will be providing excellent Customer Service to suppliers handling enquiries, registrations, and renewals. This is an outbound call role, but no cold calling is required. You will be expected to make outbound calls to suppliers and customers to explain the benefits of the services the company provides, helping them with their subscription. You will be able to build and maintain strong customer relationships, and you will actively participate in team meetings to share and exchange information, working consistently to ensure personal targets are met and exceeded.

• What you'll need to succeed

You will be a driven and motivated individual who is able to work to deadlines and meet targets. You will maintain a personable and cheerful attitude when speaking to customers. You will have previous experience in a Customer Service environment and/or will be comfortable with customer contact through a high volume of calls.

• What you'll get in return

This position offers a salary up to £25,000 and a great benefits package including hybrid work (2 days on-site and 3 days at home), a performance related bonus scheme, and 25 days of holiday per annum, including 3 days between Christmas and New Year. You will also have access to a contributory pension scheme, paid compassionate leave, free car parking.

• What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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