Jewson Edinburgh, Ratcliffe Terrace is on the hunt for an InternalSales Advisor who's as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 31 days of holiday (inclusive of bank holidays).
Hours : 7.30-5.00 Monday-Friday and every other Saturday morning 8-12
Location: 15-25 Ratcliffe Terrace, Edinburgh EH9 1SX
This is an exciting and varied role covering all areas of sales and customer service in our busy timber specialist branch in the heart of Edinburgh. You'll find yourself building relationships with customers and driving sales in branch, as well as helping out in the yard and warehouse when needed! Don't worry, we'll train you on forklift use and how to operate the sawmill so you can support our customers even more.
Key Responsibilities of an Internal Sales Advisor:
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts and generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
Required Skills and Experience:
- Previous industry experience preferred but not essential
- Experience in a customer facing/sales environment
- Passion for working with people
- Flexible with a positive can-do attitude
What's in it for you?
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognized and valued
- Opportunities to grow your skills and career within our organization
- Flexible working arrangements to help you balance work and life
About us:
At Jewson, we're proud to be part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople who build, renovate, and maintain the cities of tomorrow. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Apply today with you most up-to-date CV and a member of our dedicated recruitment team will be in touch!