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Salary Red Recruitment is recruiting a Sales and Customer Service Agent (Insurance) to join our client, a leading brand in the insurance market who are recognised as setting the standard in the industry. You will be answering customers' queries and assisting them with finding the right products for them.
This position is located in York, the salary is 25,000 per annum and contains many benefits including hybrid working.
Benefits and Package for a Sales and Customer Service Agent (Insurance):
Salary: 25,000 per annumHours: Monday – Friday, hours between 8am – 7pmContract Type: PermanentLocation: York (hybrid is available after the client believes you are competent with the role)Start date: 17th June
Interviews will be taking place throughout May8 weeks trainingFlexible workingSubsidised gym membershipFinancial support as you study for relevant professional qualifications such as CII, CIPD and CIMALife insurance Key Responsibilities of a Sales and Customer Service Agent (Insurance):
Generating and renewing policies through the delivery of exceptional Customer ServiceEngaging with customers using their channel of choice, particularly telephone, email and webchatMaking adjustments to insurance policies and helping customers make informed decisionsAchieving first–time and single–point resolution in every contactOffering customers alternative solutions to ensure they receive the best experienceKey Skills and Experience of a Sales and Customer Service Agent (Insurance):
Previous insurance experience is not required however Customer Service experience isYou should be a team player and strive to contribute to the team's successExcellent verbal communication and clear written skills in a customer–focused environment are requiredBeing able to manage your own workload and taking ownershipYou should be an exceptional listener, able to translate information into practical supportIf you are interested in this position and have the relevant experience, please apply now!
Red Recruitment (Agency)
