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Form of work
SalaryDuties for the Sales and Customer Service Support:
The Sales and Customer Service Support will be working alongside an existing team of Coordinators, where you will be required to liaise regularly with clients. Other duties include:
- Follow up the quotations with prospective clients to develop the sales lead to provide to the Sales Advisors
- Recognise opportunities to close the sale
- Apply Customer Service and communication skills to build and maintain customer relationships
- Negotiate to ensure the best deal for the business and Customer
- Update project notes and company/contact information onto the CRM system
- Regularly communicate with customers to provide technical and sales advice
- Provide weekly reports and forecasting relating to order activity
- Lead generation through various tools such as subscription services, web and social media platforms, where you will collate information relating to the market sector
- Arrange and attend meetings with potential and existing contacts
- Experience in sales development and Customer Service, ideally within the manufacturing industry
- Negotiation skills and proven experience in upselling, cross-selling and closing the sale
- Experience of working to deadlines and excellent time management
- Ability to identify strong leads with strong attention to detail
- Excellent researching skills online and through social media
- Experience using CRM systems
- A positive and proactive approach to your work
- A team player who thrives working in a team environment
- Knowledge of Microsoft Office
Salary: up to GBP26,000 Per Annum
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
