Address
Form of work
Salary24,000 - 26,000 per annum
Kidlington
About the role:
- Receive, check and process customer orders.
- Manage and maintain the sales database (CRM system) for the Company
- Acknowledge all orders placed with the Company: place purchase orders for any sub supply and vehicle fit out. Liaise with customers and suppliers to provide updates and manage delivery to order and proactively identify to Management any discrepancies, errors or shortfalls in order fulfilment
- Set up new customer agreements for the vehicle hire business
- Process and issue invoices in respect of all orders and sub supply and monitor payments
- Prepare and provide management reporting and regular status reports
- Credit control and chase any outstanding rental values owing
Breakdown of your week:
- Receive orders placed with the Company. Check for correctness and match to the Company's quotation and terms and conditions. Confirm the order with the supplier and any sub suppliers and raise purchase orders using Company systems. Refer any queries and discrepancies to the responsible account manager and only proceed once these are clarified. (15%)
- Enter details of all orders into the Company's database and update the record in a timely manner to record all landmark events and order detail (as specified in the database). (25%)
- Provide order acknowledgements to salesperson along with confirmation vehicle(s) secured. Monitor and progress orders to ensure delivery commitments are maintained. Liaise with sub suppliers to achieve order processing and delivery in accordance with the order commitment. Refer any discrepancies to the responsible account manager. (25%)
- Raise invoices in the company system and issue to the customer. Monitor payments and chase all unpaid invoices. Identify to management all overdue payments. Receive invoices from sub suppliers, check for correctness referring any discrepancies back to the sub supplier. Once reconciled enter into the Company system and coordinate their payment with settlement of the associated vehicle order. (20%)
- Provide management reporting to identify, as a minimum, orders received, orders in progress, sub orders placed, invoices raised, payments due, invoices paid, invoices overdue and invoices short paid. (10%)
- The job holder shall carry out any ad hoc tasks as required by the client management as and when required. The job holder is part of a team and shall support the team and be considerate and respectful of colleagues in the performance of their work. (5%)
For more information call Alfie in our Didcot office
