Sales Assistant

Position: Sales Assistant

Location: West Bromwich

Salary: GBP22,500

This company is a steel supplier based in the West Midlands and services customers all over the UK. High quality of service is integral to everything we do and we re proud to offer our customers a service level that is unrivalled in the marketplace. In order to achieve such high levels of service we need excellent staff who work well together.

The team is dynamic and, for the right person, there is a lot of scope for development with training available to take your skills to the next level and beyond.

We offer an excellent bonus and benefits package and employment within a safe, friendly, and well-equipped working environment.

Role Description

Reporting to the Managing Director, this role of Sales Assistant is responsible for supporting the sales team to process and monitor orders, develop their accounts, manage business growth and maintain excellent customer relationships.

This is a perfect role for someone starting their career in Sales and provides an excellent opportunity for developing an understanding of sales and business. For the right person it could also provide a path to developing into a Sales Manager.

Role Responsibilities

• Enter Sales Orders and Processing Orders onto iMetal
• Manage customer orders through to completion and assist the whole Sales Team achieve the same objective.
• Responding to customer queries via email/telephone and resolving their inquiries in a timely fashion
• Support the Sales Team in generating sales for their region.
• Provide reports and analysis on sales, budgets and performance.
• Support the business developing a strong business network to increase sales both in person and via social media channels.
• Assisting the Managing Director and the Sales Managers to deliver the marketing strategy for the company
• Support the Operations team with day-to-day operations and providing cover for the Production Assistant when required.
• Develop to become a Super User of the company s software systems and support the whole business on the use of these.

Person Specification

• Experience in manufacturing or the steel industry is desirable but not essetial
• Strong IT skills
• A proactive, can-do attitude to problem solving.
• Excellent communication skills and the ability to get on well with all levels within a team.
• Have a good understanding of marketing (additional training can be provided)
• Conversant with business social media channels ie Linkedin
• The ability to think innovatively when problem solving
• Willingness to continually develop sales skills, strategies, and techniques
• Have a positive attitude to themselves and others
• Educated to A-Level or equivalent
• Have strong attention to detail
• Excellent customer service skills
• The ability to work in a fast-paced environment

Salary & Benefits

• Basic annual salary from GBP22,500, depending upon experience
• Business and personal objectives bonus
• Benenden health care cover
• Workplace pension scheme
• 25 days holidays plus bank holidays