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Form of workMy client a well established manufacturing company based in Blackburn is looking for an experienced Sales Coordinator to join them on a temp-perm basis.JOB FUNCTION:To provide an efficient liaison between the Customer, Area Sales Manager, Internal Departments and the various factories from first enquiry to delivery of finished goods. Provide information to customers regarding orders / deliveries etc.MAIN TASKS:* Taking enquiries via the telephone/email and processing them accordingly.* Processing new and established customer orders; working closely with the planning departments and also liaising with the warehouse/transport departments for efficient deliveries.* Dealing with artwork from initial stages through to customer approval (where necessary) to finished product.* To provide an efficient customer service with regard to prompt attention to all enquiries/complaints and being responsible for the collation of all relevant information.* To deal with any customer complaints alongside the technical/quality control departments.* To maintain and update customer price files.* Extensive use of the PC to input/amend orders from receipt until invoice stage.* To provide stock information and proof of deliveries where necessary.* To co-ordinate the cost recovery on originations and obsolete stocks and labels.* Some travel to customers & other RPC sites may be required on occasion.EXPERIENCE:Sales account co-ordination, customer service & order intake experience required. Microsoft Word & Excel knowledge needed. Must be able to communicate at all levels. Excellent telephone manner. Must be able to work as part of a team and on own initiative. Good organisation skills. Confident and self-motivated, able to work under pressure and prioritize a busy workload. May need to work extra hours when required.DESIRABLE:* Experience of SAGE would be an advantage (but not essential).* Comfortable working in a process changing environment.Job Types: Full-time, Temp to permSalary: From £24,000.00 per yearBenefits:* On-site parkingSchedule:* 8 hour shift* Day shift* Monday to FridayEducation:* GCSE or equivalent (preferred)Experience:* Customer service: 1 year (required)Ability to Commute:* Blackburn (required)Work Location: In person
