Sales Co Ordinator

Sales Coordinator

My client is a global leader within the pioneering and manufacturing of high-performance solutions. Due to expansion, they are currently seeking a Sales Coordinator to join their team based in Belfast.

This is a Full-Time, Permanent Position.

Working hours: Working hours: (37.5 hours per week) Flexible start and finish times - Monday to Friday can start up until 9.30am, finish from 4.30pm Monday to Thursday, Friday finish at 1pm (if 37.5 hours complete)

With a salary of £24,001 per annum

Job Role:

You will be responsible for supporting the regional sales team with orders from receipt until shipping.

Essential Criteria:

• 1-year previous experience in an administration role which can include placement experience
• 5 GCSEs including English and Maths at Grades A-C or NVQ level 2 in Business Administration or equivalent relevant qualification.
• Experience of using databases as well as the knowledge and understanding of the sales order process.
• IT proficient with the experience of using Microsoft Office.
• Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
• High level of customer service.
• Ability to manage and prioritise a busy workload with a high level of accuracy, while adhering to tight deadlines.
• Ability to work on your own initiative as well as part of a team.

Desirable Criteria:

• Previous experience within a sales or manufacturing environment.

Main Duties and Responsibilities:

• Support the designated regional sales team e.g. EMEA or Rest of Asia.
• Management of order book.
• Accept, process and progress customer orders, acknowledge and advise of any changes.
• Assist with creation and follow through of RMAs.
• Generation of all types of invoices (e.g. shipping, proforma, manual sales).
• Act as the first point of contact for customers, distributors, and remote Sales colleagues.
• Manage Export license applications and keep up to date with progress.
• Liaise with other departments including Production, Supply chain, Product support to ensure progress of orders.