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Form of work
SalaryLocation: London
Length: 12 Months
Rate: £46.15 p/h PAYE (Approx. £96K per annum)
Hours: 9am – 6pm
This client is a top 5 tech giant and one of the world's most popular search engines.
This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods.
Job description:
- Own one or more customer relationships, as the point of contact for joint business plan development, sales strategy development, pitching, customer relationship growth, and opportunity sizing.
- Fully own opportunities and strategic pitches, and drive activation plans independently.
- Plan for and achieve revenue targets expected for the team.
- Contribute to scoping of customer strategy, managing priorities related to account planning and multi-quarter pipeline.
- Help develop customer strategy with multiple approaches, leveraging data on client performance against target, enabling longer-term opportunities.
- Identify and recommend new processes, procedures, and methods for sales strategy development and opportunity sizing with foresight to anticipate and address future needs.
- Navigate a diverse set of customers from multiple verticals/sub-verticals and proactively develop multiple approaches to pursue and close deals before setbacks occur.
- Lead a key cluster/region initiative by clearly defining scope and OKRs to drive impact outside of the core.
- Share best practices/sales strategy development, and proactively seek cross-market and global collaboration opportunities.
- Utilize rich relationships, internally and externally, offering support and direction to team members.
- Influence senior stakeholders, lead C-level pitches, and autonomously develop high-impact strategic narratives.
- Guide the integration of multiple adjacent opportunity/project goals and objectives.
- Support multi-region and cross-product relationships and develop strategy to proactively drive customer growth.
- Support inter-connectivity across sales teams, in alignment with business needs and strategies.
- Drive continuous improvement in sales processes.
- Exercise comprehensive knowledge of translating client business models/needs into revenue opportunities.
- Perceived as a point of contact (POC) for business and critical areas.
Responsibilities:
- Develop strategies and tactics for creating account plans in collaboration with internal stakeholders and adjust plans as appropriate.
- Continuously build knowledge and stay current in the advertising environment and competitive landscape through required training and other resources, with the goal of becoming a thought leader.
- Serve as a strategic partner to one or more customers to manage and analyze customer interactions and data to improve customer service relationships, assist in customer retention, and drive sales growth.
- Create and own joint business plans for one or more customers based upon client business objectives to help create deeper relationships with key stakeholders, and ensure progress is being made against revenue goals.
- Act as the first point of contact for one or more customers/agencies around all key areas (e.g., training, product enhancement, global/regional campaigns). Drive cross-functional effort to identify, escalate, and solve customer issues.
- Develop a network with multiple functions locally. Help identify opportunities to collaborate internally to strengthen internal communication.
- Help identify revenue and growth opportunities within the market and customer. Effectively coordinate with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.
- Draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analyzes and utilize insights to influence others and drive change.
- Help identify customer business objectives and set sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer.
- Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions).
Skills/Experience/Education: - Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.
- Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires.
- tools) that can help provide analysis and optimization insights. This includes staying up to date on the latest tools and how they can add value or uncover new opportunities with customers.
- Ability to analyze and apply industry, market, and organizational information to strategies and plans.
- Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.
