Sales Development Executive

Kloeckner Metals UK is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.
As a pioneer of digital transformation in the steel and metal industry we continuously strive to add value to our customers by investing into digital technologies and introducing innovative eProcurement solutions.
We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.

Key accountabilities
We are currently recruiting for a Sales Development Executive for our Edinburgh office in a hybrid capacity. You will be responsible for:

• Identifying credit worthy new customers.
• Producing a programme of sales calls, both promotional and cold calls. Ensure contact with customers and prospects meet agreed targets.
• Building a positive relationship with customers to identify their needs and improve customer purchase frequency.
• Monitoring active/dormant/potential conversion ratios and continually improve upon these.
• The quality and upkeep of customer database/records/reports.
• Liaising with the Sales Manager and External Sales to ensure targets are achieved.
• Providing quotations and refreshed prices to customers, and ensure that these are followed up.
• Forward any QM (none conforming system) and payment queries to the Sales Manager.
• Ensure all sales enquiries are inputted into the KliCC system.
• Checking stock and raise customer orders in line with 'Kloeckner Metals UK site capabilities (lead-time, stock level, processing capacity etc.).
• Embrace and implement CLEAR sales training content.
• Maximising selling opportunities and ensure targets are achieved.
• Being the first point of contact for day to day customers and prospects.
• Pro-actively seeking and pursuing new business.
• Providing internal office support to External Sales team.

Relevant knowledge will include:

• Excellent communication/relationship building skills verbal and written.
• The ability to build a positive relationship with customers to identify their needs.
• Basic computer skills, including Microsoft Word, Excel and e-mail.
• Experience of working as part of a high performing team.

The company and benefits:
As well as a competitive salary we also offer an attractive benefits package which include:

• Provision of full suite of IT including laptop, printer/scanner and mobile phone
• Lease Cars by Salary Sacrifice
• Contributory Pension
• Long Service Awards
• Discount cards for shops and restaurants
• Gym & Health Club discounts
• Holiday Trading
• Cycle to Work Scheme
• Medicash Programme
• Health Assured Employee Assistance Programme