Sales Executive

Sales Executive
24,000 pa Permanent Full Time Heanor
About The Client
Capella Professional are proud to have partnered with a market leading courier service covering every postcode in the country. They pride themselves on meeting their client's local, national and international logistical demands.
Founded in 2006 with a desire to make logistics simple, they put their clients' needs at the forefront of everything they do as demonstrated by their 5–star TrustPilot rating.
With over 60 strategically places locations and a fleet of more than 4,000 vehicles – including specialist transport solutions – they serve as an extension to other business.
About The Role
The main objective of the role is to develop and maintain new business by explaining the pros, benefits and advantages of the clients' services to both B2B and B2C customers. You will also be responsible for managing and adding bookings onto the CRM system.
Responsibilities & Duties
Generate own leads through research and build a pipeline of potential new business utilising the company CRM program.Contact businesses by telephone to promote product / services.Deliver an adapted sales pitch as per customer to meet specific needs and overcome any objections.To effectively negotiate prices with customers.Receive orders over the telephone and input into CRM.Ensure that housekeeping is completed to the required standardsCommunicate with customers and drivers to ensure customer KPI targets achieved and maintainedDevelop customer relationship via regular telephone communicationsContribute to the team performance by sharing and implementing best practice ideasTo work to deadlines and work independently when requiredCommunicate effectively and professionally with all levels of staff and clients
Experience
Strong customer service ethic with negotiation and telesales skillsExperience in retaining and building good customer relationshipsExcellent verbal and written communication skillsArticulate with a confident phone mannerGood organisation skills with the ability to multi task and prioritise workloadAbility to source own leads through research
Required Skills
Professional and confident mannerExcellent CommunicatorGood customer service skillsAbility to work within a team and under own initiativeGood organisational skillsAbility to work well under pressureGood literacy and numeracy skillsReport writing