AddressJob Posted: 21 March 2024
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Full time
- Salary: Competitive Salary plus uncapped commission structure
- Industries: Automotive Retail Sales & Marketing
Job Start Date: ASAP
At Leslies Motors we have a fantastic opportunity at our Leslies Toyota site in Blackwater for a Sales executive.
Full time - Monday – Friday 8.30am – 5.30pm with a Saturday Rota
Company Vehicle
22 days annual leave plus Bank Holidays
Does this sound like you?
- Excellent customer service skills and likes to work with people.
- Enjoys working in a high-pressured environment.
- Enjoys working to and can achieve challenging targets.
- Able to take initiative and ownership of issues; is proactive.
- Able to work independently.
- Able to multi-task and switch quickly between tasks.
- Willingness to learn, develop and keep up to date with product information.
- Strong organisational and prioritisation skills.
- Strong people/communication skills.
- Is a team player. Offers help and support to others.
Role description
- Talks with and listens to customers to build rapport and understands their requirements.
- Qualifies own understanding of the customer’s needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Ensuring the customer journey is smooth and enjoyable.
- Works with colleagues and other teams across the group to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Maximise opportunities for sales leads via multiple channels and follow up calls.
Experience and Qualifications
Good level of general education (Maths and English GSCE or equivalent)
IT skills (MS word & Excel)
Previous experience in a similar role within the motor industry or retail customer service would be advantageous but not essential as training will be provided.
Essential criteria
You must hold a valid Full UK Driving Licence
Flexible to work hours required for the role and training requirements.
About our company
Leslies Motors is a family run business founded in 1948, covering three generations. We range over four sites with five franchises (Toyota, Mazda, Kia, Hyundai and Suzuki) with the Toyota site being our newest showroom, which uses many sustainable resources. Our continual business aim is to provide the best customer service in all our departments within the Leslies Motors family.
Joining the Leslies Toyota team you will be provided with Toyota’s exceptional brand recognition and values, which are incorporated into their award-winning training programmes.
