Sales Manager

Locations:

Northampton, Northamptonshire

Salary:

£40000 - £50000 per annum

Description

Sales Manager

Northampton

Permanent

£40-50,000 plus annual bonus

37.5 hours Monday to Friday

Do you have proven experience of leading a sales and customer service team within a technical organisation?

Are you able to demonstrate hand-on experience of using SAP or similar and able to manage complex order management?

If so, we'd like to hear from you!

A fantastic opportunity has arisen for an experienced Sales Managerto join an established automation organisation that offers opportunities for development and excellent benefits.

You will be working alongside another Team Leader, overseeing 12 Customer Service & Sales agents, who are providing solutions to their manufacturing clients.

You will be responsible for:

• People management of a multi-skilled team, such as customer service, account managers and business development managers
• Coaching the team using own extensive experience of customer order handling or distance selling through SAP
• Managing escalations and the resolution of customer issues within agreed time frame
• Provide customer order management training and coaching to the team.
• Trend analyses and identify areas for improvement in customer call quality and answer rates.
• Using training tools to ensure team are continually building on technical knowledge

In order to be successful as a Sales Manager you must:

• Proven experience of working in a team leadership role and successfully driven a sales and customer service team to succeed
• Extensive experience of successfully working in a sales or service environment in a technical organisation
• Able to demonstrate hands-on experience of using SAP or a similar system

If you have the relevant experience our client is looking for, we would like to hear from you.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client.

All responses will be managed in line with the new GDPR regulations.