Sales Office Administrator

LB Supplies / Novolux are a privately owned company supplying roofing, glazing products and accessories to the construction industry throughout the U.K. We have also launched a new range of composite decking, fencing, cladding and balustrade products.
We are now seeking an enthusiastic, energetic and adaptable Sales Office Assistant to fill an internal role within a fast paced environment at our new operation near Blackwood, South Wales, The position will involve taking calls from customers and helping them through the complete process from enquiry to sale to delivery.
Key responsibilities include:
- Making calls and following up with customers, to meet their needs
- Developing and maintaining a good relationship with customers
- Making sure you understand the needs of each customer
- Understanding our products and being able to offer advice, recommendations and technical support to customers (full product training will be given).
- Effectively deal with telephone, email and web enquiries requesting quotations for products
- Maximise sales by continually expanding orders and up selling at all opportunities
- Work closely with colleagues and branch companies
The ideal skills required are:
- Proven experience in a Sales Office environment ideal
- Proficiency with various computer software systems
- Ability to comfortably talk to others
- Good written and oral communication skills
- Good time management
- Good personal organisation and attention to detail
- Web / Online experience would be a great benefit but not essential
- Ability to work as part of a small team
- Enthusiasm and willingness to accept a challenge and grow with the role
- Ideally located close to the NP11 area
Hours of work 8.00am – 4.00pm Monday – Friday
Salary and rate of pay to be agreed