Sales Office Manager

Are you a highly motivated and experienced individual who relishes the challenge of winning new business? Are you results-driven and excited by having targets.

Juice is delighted to be working with a market-leading Manufacturing business who are renowned for their customer service, based just outside of Chippenham.

They are looking for a Sales Office Manager to join their sociable team, so this is a great opportunity for any individual who strives to be in charge of their own success.

Your primary responsibility will be to be the main point of contact for the internal sales team to help them achieve company targets.

DAY-TO-DAY

• Help and support the internal sales team with queries and pricing.
• Identifying sales opportunities.
• Ensure members of the internal team are meeting KPI’s and developing plans and initiatives.
• Identify training requirements within the team - facilitating through internal or external means.
• Dealing with customer issues through email, phone call, or Teams meetings.
• Record and analyse customer complaints and issues.
• Key point of contact for the haulier to ensure KPI’s are met.
• Identify areas of improvement.
• Liaising with colleagues from group companies to share data and ideas.
• Preparing weekly and monthly reports for management.
• Authorising the release of credits and returns.
• Providing elements of cover for the purchasing team.
• Help to facilitate travel arrangements.

WE WOULD LOVE TO SEE:

• Proven success within a sales environment.
• Previous experience in sales.
• Strong interpersonal skills with the ability to motivate and inspire colleagues.
• Self-motivated with the ability to deliver results on your own initiative.
• Ability to produce reports and analyse results using excel and support systems.
• Confident leader with great communication skills.
• Commercially minded with a constant awareness of the needs of the business.

AND FOR YOU:

• Annual salary of 30-35k plus a comprehensive commission structure.
• 20 days holiday + bank holidays.
• Holiday increases each year of service up to 25 days.
• Private healthcare after 1 year of service.
• Discounted gym membership after 1 year of service.
• Hybrid working arrangements.

If this sounds like the role for you, please get in touch.