Sales Order Processor

Sales Order Processor - Southam

Great starting salary, 33 days holiday, paid overtime, yearly profit related bonus, working days only (No shift work), healthcare, pension, early finish on a Friday.

Job Purpose:

Join our team as a Sales Order Processor, where you will play a crucial role in the seamless coordination and administration of our supply chain and sales accounts. This position bridges the gap between supply chain efficiency and sales excellence, ensuring that our production processes are timely, efficient, and aligned with customer satisfaction.

Role Overview:

As a Sales Order Processor, you will be responsible for managing inventory, ensuring the timely replenishment of parts, and maintaining strong relationships with suppliers and customers alike. Your role is pivotal in forecasting stock needs, managing sales accounts, and ensuring compliance with documentation standards.

Key Responsibilities:

• Oversee daily stock replenishment and manage specific MRP groups.
• Analyze and manipulate data from the ERP system for optimal supply chain management.
• Conduct supplier evaluations and manage inventory, ensuring discrepancies are swiftly resolved.
• Communicate potential market trends and issues to the Purchasing Supervisor.
• Administer sales accounts, handling quotations, orders, and credits efficiently.
• Ensure the timely and accurate dispatch of orders in coordination with Logistics and other departments.
• Manage customer and supplier relations, including all aspects of collections and returns.
• Actively seek and suggest improvements within the supply chain and departmental procedures.

Additional Duties:

• Provide holiday cover for team members.
• Participate in stocktake activities.
• Support and attend industry exhibitions and shows as required.

General Requirements:

• High level of accuracy and proficiency in literacy and numeracy.
• GCSE or equivalent qualification in English (and ideally Maths).
• Experience with MRP systems for inventory and demand management.
• Strong call handling skills.

Ideal Qualifications:

• Experience with SAP or other ERP systems.
• Background in supply chain, procurement, and sales administration.
• Proven order processing experience.

Competencies and Skills:

• Exceptional administrative and organizational capabilities.
• Effective communication skills, with the ability to liaise with vendors and team members.
• Proficiency in Microsoft Word, Excel, and general computer literacy.
• Ability to produce high-quality documentation and manage information for reports.
• Strong problem-solving skills with a focus on customer service.

Personal Qualities:

• Team-oriented with a flexible approach to work.
• Ability to prioritize and manage workloads under pressure.
• Commitment to maintaining confidentiality and high standards of work.
• Willingness to update skills and attend training as required.

INDH