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Form of workHybrid working arrangements (Monday and Friday optional WFH days, Tuesday-Thursday in our Basingstoke office)Employee Benefits Package:25 days holiday entitlement rising to 28 days after 5 plus years’ serviceHoliday Purchase Scheme2 days for personal wellbeingCompany supported CSR Volunteer DayPension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)Electrical Vehicle Salary Sacrifice SchemeDeath in Service – x4 basic salaryPrivate Medical Insurance available, partially subsidised by CiSAGE- Employee Benefits MembershipCorporate gym membership available, partially subsidised by CiSalary Sacrifice charity donation schemeCi Christmas Savings ClubCi LotteryOut of town offices with free parkingHybrid working arrangement – Mon & Fri optional WFH daysRole DescriptionThe role sits within the Central Support team, providing 1st Class support within the business.The team comprises of Sales Admin (data entry in SAP), Sales Order Management (responsible for the life cycle of the Sales Order) and Purchasing (raising and management of supplier purchase orders). You will need to be an excellent communicator who can liaise clearly and effectively within the department and with the wider teams.The successful candidate can expect to fulfil a range of duties across the following core functions:* Receipt of customer PO’s: Verify all information is present and correct before sending for processing.* Timely resolution of queries relating to customer PO’s to agreed SLA’s.* Creation of customer quotations using our internal CISOS system on request, ensuring competitive pricing and lead times. Management of your quotes within CISOS to ensure they are updated with correct statues.* Part code creations using our internal CI PO system following the company’s product hierarchy.* Liaison with business units and business finance teams to create MSP/SSP in excel with a high level of accuracy.* Booking of hotels, flights and sundries for Rugged distribution.* Raising manual invoices using our internal CI PO system for Rugged distribution.* Organising the set-up of new customers and vendors.* Any other tasks as deemed appropriate by the business.Essential Skills/Qualifications:* Attained grades A - C in GCSE Math and English* High level of organisational skills* Possess the ability to prioritise workload* Excellent customer service and communication skills* Accuracy and attention to detail* Competent in Microsoft Office suite* Business AcumenDesirable Skills/Qualifications:* SAP Knowledge* Experience in a similar sales support role with an understanding of a typical Sales Order cycle
