Sales & Product Analyst

Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview: Are you passionate about sales, customer service, and ensuring product excellence? Look no further! We're seeking a dedicated Sales and Product Support Analyst to join our team.
In this role, you will be responsible for owning the pricing and analysis of specific products within our new equipment product range. Additionally, you'll analyse orders to identify any erosion encountered throughout deals and provide effective root cause/corrective actions to reduce overall GP erosion in new sales. If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.
Job Description: Major Job Functions:
Create and maintain new equipment machine configurations, including all additional Dealsheet options/pricing requirements and managing NPI alongside product managers.
Complete governance on new customer quotes and orders received, including a technical sign off and assessment of customer requirements and recommendation of the most cost-effective way to meet the customers' needs, providing recommendations and full instructions of how to fulfil the order.
Provide GP analysis of new equipment orders to forecast profitability and provide categorised reports on root cause of margin erosion through the sales and order fulfilment process assigning owners to implement continual improvement to control and reduce extra costs.
Manage the support process, including maintaining additional programmes released, claiming the optimal support for all machines and managing the SPAR process.
Provide product related technical guidance and ad hoc quotation requests to the Sales and Order Fulfilment teams.
Benefits:
In addition to a competitive salary, an attractive commission structure, 25 days holiday, life insurance, up to 7% pension, access to the company's share scheme, and a car allowance, you will benefit from:
Enhanced maternity and paternity packages
Health Cash Plan
Family-friendly policies to support working parents
Enhanced flexible working options
Support from a team of 40+ Mental Health first-aiders
Employee wellbeing solutions
Electric car scheme (UK)
The opportunity to work with your charity of choice
Length of service or recognition awards.
Specific Skills:
Planning & organisational skills.
Experience of managing a high volume of data.
Flexible and adaptable to a rapidly changing commercial environment
Influencing skills and ability to take responsibility for completion of actions
Very thorough and methodical approach to problem solving
Determination to seek root cause of problems and track record of making improvement actions
Strong attention to detail
Strong analytical & problem solving ability
Excellent mathematical & Verbal reasoning skills.
Ability to work well under pressure and deliver to tight deadlines
Good team working skills.
Excellent communication skills.
Willingness to learn and develop professionally
Proven experience of taking initiative with the introduction of new processes
Knowledge:
It is expected that most of the knowledge required will be trained and acquired within the role, however a strong understanding of IT skills, especially MS office applications is a minimum requirement. Knowledge of cost calculations will be beneficial, and an understanding of Caterpillar construction machinery would also be an asset and would become expected through time in the role.
Education & Experience:
Ability to demonstrate a track record of the skills required rather than a minimum of education or experience. This can be demonstrated with either experience in a similar role, similar industry or a recent higher education qualification in a relevant discipline.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.