Address- A degree.
- Experience in a Commercial role (Sales/Account Management).
- Advanced proficiency in written and verbal English.
This role sits within the Business Development team, part of Amazon Freight Commercial team. Focusing on new customer acquisition in the European market, the New Key Account Manager is expected to attract new businesses, tailor our product to customers' needs and close business deals with the needle-moving shippers for Amazon Freight.
Alongside you’ll be responsible for developing our strategic portfolios through relationship building, engagement activities and ensuring a great customer experience. This individual will facilitate market data to identify trends/opportunities, utilize an extensive network of relationships with the relevant industry to gather market intelligence, and execute on business development opportunities. The successful candidate will be results driven, highly analytical, customer obsessed, and ready to roll up the sleeves to grow this business.
This role can be based in London, Luxembourg, Berlin or Munich.
Key job responsibilities
- Acquire, engage and accelerate high potential shippers to Amazon Freight.
- Maintain a high level of engagement from potential customers and proactively identify the challenges they are facing.
- Build relationships with key stakeholders across the portfolio.
- Be the voice of the customer to guide product development and iterations.
- Identify and lead complex projects or initiatives to solve customer pain points and improve experience by collaborating with internal stakeholders globally/ across the EU.
- Communicating ideas effectively, both verbally and in writing, to all types of audiences and not limited to writing narratives, business cases and other strategic documentation.
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
Amazon Freight (AF) is a B2B start-up within ATS in Europe. This 1.5-year-old venture allows external businesses ("shippers") to use Amazon’s transportation technology and network to transport products in bulk across Europe. This is an innovative technology-driven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
- Advanced degree.
- Relevant experience working in supply chain, freight industries or consultancy.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Other EU languages.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).
