Sales Support Administrator - Part Time
12 Month FTC Start Date - April 2024 Full time office based in Birmingham Parking onsite Part Time Hours - Monday to Thursday
As a Sales Administrator supporting the Production and Logistics team, you will play a pivotal role in ensuring the seamless coordination of sales activities related to production and logistics operations. Your responsibilities will include managing sales documentation, coordinating with internal teams, and facilitating communication between the sales and production/logistics departments.
Key Responsibilities:
- Sales Documentation - Prepare and maintain accurate sales orders, invoices, and other related documentation for products and services related to production and logistics.
- Order Processing: Collaborate with the Production and Logistics teams to ensure timely and accurate processing of customer orders, addressing any discrepancies or issues that may arise.
- Communication Liaison: Act as a bridge between the Sales, Production, and Logistics departments, facilitating effective communication to ensure all parties are well-informed and aligned on customer requirements.
- Customer Support: Provide support to customers regarding order status, shipping details, and other inquiries, ensuring a positive customer experience throughout the sales process.
- Inventory Management: Work closely with the logistics team to monitor and manage inventory levels, anticipating potential shortages or surpluses and communicating effectively with relevant stakeholders.
- Sales Reporting: Generate and analyse sales reports to provide insights into sales performance related to production and logistics, contributing to strategic decision-making.
- Collaboration: Collaborate with internal teams, including Sales, Production, Logistics, and Customer Service, to streamline processes and enhance overall efficiency.
About You:
- Proven experience in sales administration or a similar role within the engineering or manufacturing industry.
- Strong organisational and multitasking skills, with attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in using CRM software and Microsoft Office Suite.
- Knowledge of production and logistics processes is a plus.
- Ability to work collaboratively in a fast-paced environment.
Job Offer:
- 12 Month FTC
- Monday to Thursday - 27 hour working week
- Birmingham Office Based
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