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Form of work
Salary** OFFERED AS A FULLY REMOTE ROLE**
Do you have a strong understanding of either French or Spanish and experience in Sales Support? If so we may have the perfect opportunity for you!
Joining a well established company with a customer base all over Europe, you will be responsible for all aftersales administration and enquiries.
Our clients head office is based in Europe, making this position a fully remote role. You will need to attend their head office for initial training and will then be provided daily support via teams. email and phone.
A commitment to attend a week or two's training away from home is essential.
Benefits include an above average holiday allowance, a work from home role with full team / management / technical support, pension and life insurance.
Tech is provided.
Daily tasks of the Sales Support Coordinator
- Complete order processing for the assigned markets, taking consideration of customer-specific requirements
- Advising customers via both telephone and email
- Coordination with other departments, in particular Supply Chain, Product Management and Accounting
- Post-processing and tracking of web orders
- Organisation and coordination of device deliveries
- Complaint management
Skills required from the Sales Support Coordinator
- Very good knowledge of French or Spanish (level B2/C1), knowledge of other languages, including German is an advantage
- A good technical understanding
- Customer-oriented and eager to work in an international environment
To hear more about the Sales Support Coordinator, apply today!
