Sales Support Coordinator

We're looking for a Sales Support Administrator to join a close-knit team within a growing SME based in Luton.

The ideal person will have some form of office-based experience, whether that be within customer service, administration or even better within sales admin/order processing.

As part of this role, you will be working closely with one of the company's largest accounts assisting with the companies order process from start to finish, specifically working on their Amazon Vendor Central system to process orders - Experience on this isn't required as full training is given.

If you have previous experience when it comes to inputting orders or using internal systems, then this could be an excellent opportunity to join a progressive team who have plans to grow in the coming years and this would be a fantastic starting point too.

This is a Monday to Friday position, hours are 8:30am - 4:30pm. This role offers the opportunity of hybrid working (once you have passed probation). For the right person there is certainly opportunitiy to progress and take on more responsibilities within the business.

This role is paying up to 26K depending on the level of experience of the candidate.

Key responsibilities

• Responsible for complete sales order process from order receipt through to despatch.
• Process purchase orders via Amazon vendor central.
  • Confirmation of orders & stock availability.
  • Creation of ASN to confirm shipping.
  • Generation of Carton labels.
  • Invoicing via Vendor Central.
• Work to ensure that we fulfil the maximum % of all POs received.
• Manage the order from receipt to despatch on Company's in house computer system.
• Arrange transport for orders and creating despatch paperwork with preferred carriers.
• Manage stock availability. Use EPOS sales to determine demand and to create factory build requirements.
• Working with the Office Manager to ensure their clients have plenty of stock in their warehouses by creating BTR orders.
• Liaise with the company's client regarding update on product listing issues, category issues. 3P sellers or any other issues.
• Arrange build and preparation of any adhoc ecommerce packs by temps in warehouse.
• Ensure all images and descriptions for products are correct.
• Check all transport invoices and then pass for payment.
• Check picking and packing invoices including additional labour charges and pass to accounts for payment.
• Assist the Office Manager and other team members with other office duties as required.

Candidate requirements:

• Experience of working within a busy sales admin environment.
• Able to manage their own workload and prioritise appropriately.
• Ability to work to deadlines.
• High levels of both accuracy and attention to detail.
• Good organisational and multitasking skills.
• Works well under pressure.
• Good communicator both verbal and written - excellent telephone manner.
• Team player who works well with others; both in their team and the wider company.
• Vendor Central experience preferred but not essential.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/Sales Support, marketing, and IT Helpdesk/IT support.