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Form of work
SalaryTo be successful in this role you will need to demonstrate excellent organisational and planning skills with a mind to problem solve and a keen eye for detail. Somebody who can encompass company values but can also make the role their own offering a unique perspective to help develop improvements along the way.
Candidates should be able to confidently communicate at all levels of the business, with a friendly and upbeat attitude. Everyday you will engage with suppliers, freight forwarders and logistics companies, requesting information and providing solutions, therefore the ability to build and nurture these valuable business relations is essential.
Duties Include:
- Inputting customer orders received via telephone and email
- Respoinsible for dealing with customer queries and assisting to resolve issues
- Following up sales enquiries and progressing enquiries through to the Sales team
- Communicate, liaise and negotiate effectively with customers
- Work closely with and provide support to the Sales Team and other internal departments
- Liaise with hauliers for transport of goods, including documention required
- Effective Customer relationship management
Person Specification:
- Min 2 years experience in a similar role
- Confident telephone manner with excellent customer service skills
- Confidence in creating and building relationships both virtually and face to face
- Ability to build realtionships with a diverse range of people across a variety of job roles and cultures
In return you will receive
- 25 days holiday + Bank Holidays
- Great development opportunities
- Access to free weekly perks and discounts
- Team Bonding and social activites
- Free onsite parking
Interested?? Please apply immediatley online. Successful candidates will be contacted within 48 hours for inital interview will final interviews taking place before the end of the month
Good Luck with your application!
