Sales Support Executive

Company Background:
Apex Auctions is an event-based Auctioneer, and surplus asset management provider predominately managing the sale of surplus Engineering and associated Industrial equipment on behalf of both corporate clients, and SME’s conducting circa 250 auctions per annum throughout the world.

Job Overview:
We're looking for a motivated, detail-oriented, and organized Sales Support Executive to take on a new hybrid role, providing administrative assistance to both our sales and projects teams. This position is essential for ensuring the smooth operation of sales procedures and improving the overall efficiency of our business. Additionally, the Sales Support Executive will play a key role as the main contact for our corporate accounts, responsible for nurturing and expanding them in alignment with our growth objectives.

Main Roles and Responsibilities:

• Serve as the primary point of contact for assigned corporate accounts, fostering strong relationships and understanding their unique needs and challenges.
• Proactively engage with key accounts to identify opportunities for surplus assets.
• Collaborate with internal teams (e.g., sales, operations, marketing and accounts) to ensure alignment with customer needs and drive customer satisfaction, and success.
• Maintain transparent communication with the Commercial Director and sales teams, facilitating seamless coordination and alignment of objectives.
• Conduct regular business reviews with key accounts to assess satisfaction levels, address any issues or concerns, and identify opportunities for improvement.
• Provide the Commercial Director with sales forecasts and detailed reports on key accounts to monitor progress against targets and inform strategic decision-making.
• Assist sales representatives with administrative tasks, such as preparing sales materials, presentations, proposals and contracts.
• Maintain accurate records of client interactions and sales activities in the company's Customer Relationship Management (CRM) system.
• Coordinate meetings, appointments, and travel arrangements for the Commercial Director as required.
• Initiate lead generation activities, encompassing research on SIC codes and profiling of companies.
• Reach out to registrants upon sale closure and previous bidders to enhance awareness of upcoming auctions.
• Provide office phone support.
• Assist auction coordinators with any auction-related administration tasks as needed.
• Any other duties as reasonably requested.

Essential Skills & Requirements:

• Proven experience in sales administration, account management, or business development.
• Project management experience
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-makers.
• Proficiency in CRM software and Microsoft Office Suite (e.g., Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Desirable requirements:

• Previous experience or knowledge in engineering or machine tools.
• Proficiency in more than one language.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Private dental insurance
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative: 3 years (preferred)

Work Location: Hybrid remote in Brighton

Application deadline: 31/05/2024