Sales Support Executive

Sales Support Executive(A-III)

We have an exciting opportunity to join our office-based Sales team, delivering the highest possible level of service both internally and externally. If interested, then it is within reach with this full-time job as Sales Support Executive in Milton Keynes. We are Sales& Marketing within Athlon. Getting you there.

Your road to success

Left or right, this role is vital, delivering the highest possible level of service to the field based sales team, across variety of sales channels, the campaigns manager, customers and dealers by acting as an intermediary, advisor, product specialist and administrator. By efficiently and accurately providing quotes, pricing and administrative support you will be instrumental in efforts maximise our opportunities to win new customers and retain existing ones. You can do this as a Sales Support Executive with full focus on:

• Taking responsibility for processing fleet finance proposals including necessary quotations, and pricing. Working with the pricing and risk department to ensure accurate residual values are used and all remarketing considerations are factored into new business proposals. Supporting public sector and corporate customer tender submissions.
• Communicating clearly and efficiently to pro-actively work with the public sector, corporate and specialist sales teams to provide quotations, rate books and support with tender requirements in an efficient manner and in line with commercial and operational objectives.
• Responding efficiently and professionally to incoming calls/emails and provide rapid responses to customers and the field sales team’s queries and requirements.
• Accurately processing customer orders, working closely with vehicle purchasing department, OEM’s and vehicle retailers to ensure that ordered vehicles match customer requirement.
• Responsibility for the quotation template process and internal control checks. Creating rate books and assist with customer set up for quotation portals.
• Assisting the Sales Support Manager in the efficient running of the channel Sales Support department including reporting on department performance. You will become an authority on public sector and corporate sales channels, electric vehicles and fleet topics.

Let’s talk Athlon

Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Mercedes-Benz Group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not, it makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We're proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.

Motivation has four wheels

Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales Support Executive for at least 37.5 hours per week? Above all, we are looking for someone who is passionate about joining our business and provides inspiration and encouragement towards the Athlon vision. In addition, you’ll have:

• GCSE or equivalent English Language and Mathematics
• Experience in a similar customer focused administrative role
• Keen eye for accuracy and attention to detail
• Excellent telephone manner and good communication skills
• Experience in motor fleet or retail finance industry experience is preferable
• Sound understanding of finance industry legislation including FCA Principles, Data Protection Act, Consumer Credit Act and Anti-Money Laundering will be provided but prior knowledge is advantageous
• Knowledge of Fleet and leasing products and principles is also preferable.
• Strong interpersonal skills with excellent telephone manner and strong communication and negotiation skills.

Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this.

In addition to building, an (international) career, as a Sales Support Executive, based on 37.5 hours per week, you can count on:

• A competitive salary and bonus structure
• Company Car Scheme (NELS) after successful probation period
• Market leading professional and personal development opportunities
• 25-days annual leave increasing with service
• ‘Bring in a Friend’ Referral Scheme worth £1k
• Hybrid Working Policy
• Workplace pension scheme
• Recognition Awards
• Flexible ‘benefits bank’ allowance to spend on a range of benefits including gym membership, dental insurance, cycle to work and many more
• Private Medical Insurance and/or Virtual GP
• Nudge – a free financial wellbeing platform
• Employee Assistance Programme
• Length of Service Loyalty Awards
• Social Events
• Short walk to local amenities
• On-site parking facilities

Internal candidates The terms of your Contract of Employment apply to this vacancy. More information can be requested via your HR Business Partner.

Route to your new job

So, Sales Support Account Executive get behind the wheel yourself. Go for plenty of opportunity to be to be ambitious, innovative and drive change through optimising end-to-end customer satisfaction.

Your application procedure looks like this:

Please be assured that we are here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them.

Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.

Do you have any further questions about the vacancy or application procedure? Our HR Business Partner is more than happy to help you via athlonuk-hr@mercedes-benz.com. We are getting you there.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Success Factors – you will be given access to a candidate zone in the system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. We limit the storage of your data to the necessary period. Contact us as athlonuk-hr@mercedes-benz.com for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group at the following address: Mercedes-Benz AG, HPC E600, 70546 Stuttgart, data.protection@mercedes-benz.com.